📜 Privacy Policy (Inject & Glow by Chels)
Effective Date: 9/9/25
1. Introduction
Inject & Glow by Chels (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit injectglow.com or booking.injectglow.com, schedule appointments, or interact with us through email, SMS, or advertising campaigns.
By using our services, you consent to the practices described here.
2. Information We Collect
We collect the following categories of personal data:
Contact Information: name, phone number, email address, mailing address.
Appointment Information: services requested, booking preferences, appointment history.
Medical History (limited): self-reported information provided during consultation intake forms (used solely to ensure safe treatment).
Transaction & Billing Data: if applicable for purchases (though most payments are in person).
Digital Behavior Data: IP address, browser/device information, session duration, pages viewed (via Google Analytics).
Marketing Engagement Data: clicks on newsletters, SMS responses, ad campaign interactions (via Google Ads, email marketing, Odoo CRM).
3. How We Collect Information
Directly from you: when booking appointments, subscribing to newsletters, filling out forms, or contacting us.
Automatically: cookies, analytics scripts, and pixels (Google Analytics, Google Ads, Odoo).
Third-party referrals: influencers, affiliates, and review platforms.
4. How We Use Information
We use your data to:
Schedule, confirm, and manage appointments.
Provide treatment recommendations.
Send transactional SMS/email notifications (e.g., appointment reminders).
Send marketing emails/SMS with promotions and offers (with consent).
Measure site traffic and improve services (Google Analytics & Odoo tracking).
Deliver targeted ads (Google Ads/Meta Ads remarketing).
Maintain compliance with Texas state laws and professional licensing obligations.
5. Sharing Information
We may share data with:
Service Providers: Odoo (CRM & email marketing), Google (Analytics, Ads), SMS providers.
Legal & Regulatory Authorities: if required by law.
Business Transfers: if Inject & Glow is sold or merged.
We never sell personal information to third parties.
6. Cookies & Tracking
We use cookies and tracking pixels to:
Remember site preferences.
Analyze visitor behavior.
Retarget ads to prior visitors.
Users may opt out via Google Ads settings or by enabling “Do Not Track.”
7. Data Retention
Client intake and treatment data: retained for at least 7 years (Texas Board of Nursing & Texas Medical Board standards).
Marketing data: retained until unsubscribed or requested for deletion.
8. Your Rights
Access & Correction: request a copy or correction of your personal data.
Opt-Out: unsubscribe from emails/SMS at any time.
Deletion: request deletion of non-medical marketing data.
California & EU Residents: additional rights under CCPA/GDPR.
9. Security
We use industry-standard safeguards including encrypted Odoo databases, SSL, and access controls. No system is 100% secure, but we actively monitor for unauthorized access.
10. Contact Us
Inject & Glow by Chels
📍 Houston Heights, TX 77008
📞 791-773-36477
📜 Terms & Conditions (Inject & Glow by Chels)
Effective Date: 9/9/25
1. Acceptance of Terms
By booking an appointment, subscribing to emails, or using this site, you agree to these Terms & Conditions.
2. Services Offered
Inject & Glow by Chels provides aesthetic treatments including Botox, dermal fillers, and skincare consultations. Treatments are performed in compliance with Texas state laws and under professional licensing standards.
3. Medical Disclaimer
Results vary per client.
No guarantee of specific outcomes.
Treatments may carry risks (bruising, swelling, allergic reaction, etc.), which will be reviewed in a consent form before treatment.
Information on this site is educational only and not medical advice.
4. Appointment Policy
Consultations are free of charge.
Appointments may be rescheduled up to 24 hours in advance.
No-shows may result in refusal of future bookings.
Payment for treatments is due in person at the time of service.
5. Promotional Offers
New client offers (e.g., 30% off with email subscription) are one-time use only.
Promotions cannot be combined with other discounts.
6. User Responsibilities
You agree not to misuse our website or appointment system, including:
Providing false information.
Attempting unauthorized access to our systems.
Using the site for purposes other than booking or information.
7. Marketing Communications
By providing your contact information, you agree to receive:
Transactional SMS/email (appointment confirmations, reminders).
Promotional SMS/email (with consent).
You may opt out at any time.
8. Limitation of Liability
Inject & Glow by Chels is not liable for:
Adverse reactions if aftercare instructions are not followed.
Indirect damages (lost income, events missed, etc.).
Our liability is limited to the cost of the service provided.
9. Intellectual Property
All logos, branding, images, and copy on injectglow.com are property of Inject & Glow by Chels and may not be used without permission.
10. Governing Law
These Terms are governed by the laws of the State of Texas.